HighIQ Webinar Series: From Plant to Profit- Mastering Seed-to-Sale Software Selection

From Plant to Profit: Seed-to-Sale Software

Looking for some guidance when it comes to selecting your cannabis production management software?

Whether you’re an experienced cannabis producer looking for a new solution, or new to the space and not sure where to start when it comes to production management software, we’re here to share our insights to help you make a more informed decision.

Our own Rob Perry, Vegar Samuelsen, & Gustavo Ferrari will be sitting down to cover topics including:

• What is the importance of Seed-to-Sale software?
• What to look for in a platform/ How to know what your operation requires
• The long-term benefits of making the right selection

Join us on Thursday, September 28, 2023, at 12 pm EST to learn more about the process and what differentiates the GrowerIQ platform.

Transcript:

Jay Kee  0:10  

We'll see people as they join or I believe so down in the webinar chat screen

Vegar Samuelsen  0:22  

We'll just wait for a few people to come in still a minute early so yeah

Vegar Samuelsen 0:42  

This week has flown by

Vegar Samuelsen  0:53  

Just wanted to welcome some of the attendees we're gonna get started shortly, we're just waiting for a few more people to join

Vegar Samuelsen  1:18  

We'll see some familiar names from our HighIQ webinar series

Vegar Samuelsen  1:28  

Give it a few more minutes

Vegar Samuelsen  1:51  

So get started in just a couple of minutes. We're just waiting for a few more people to join. Thanks for your patience, everyone.

Vegar Samuelsen  2:14  

All right, I think we're probably good to move ahead. Jay, why don't you kick us off?

Jay Kee  2:19  

Yeah, sure. Well, welcome to the webinar, GrowerIQs webinar series known as HighIQ. My name is Jay Key. I'm the Director of International Business Development over here at GrowerIQ. And I'm joined today by Vaguer Samuelsson, our account manager, and Gustavo Ferrari, who is a software developer at GrowerIQ. Today's topic is entitled, From Plant to Profit, mastering seed-to-sale software selection. So I'm gonna kick it over to Vegar, who's going to take us through a bit of a PowerPoint presentation, discuss some of the topics of, you know, seed-to-sale, software selection, and then I think we're at some point too, we're gonna pop into our software and give you a little sneak peek at some of the things that are coming up and what our software looks like. And we're also going to chat with Gustavo to get his opinion on it. You know what it's like to be a software developer here at GrowerIQ in the cannabis industry. So they are without further ado, I will hand them over to you to to kick things off for us. That's

Vegar Samuelsen  3:24  

Great. Thank you so much, Jay. Yeah, welcome, everyone to the HighIQ Webinar Series. Today, we've titled it from plant to profit, mastering seed-to-sale software selection. So you know, our aim is to help supplement your knowledge to help strengthen your decision criteria for when it comes time to choose a seed-to-sale platform. So why don't we just jump in

Vegar Samuelsen  3:58  

A little glitch there?

Vegar Samuelsen  4:01  

My keyboard is maybe acting up. That's alright. So first of all, what is seed-to-sale software, we'll see the sales software is designed to create digital records of every cannabis plant starting from seed or clone, and tracking them through harvest, manufacturing, processing and sale. However, this is probably the most basic description at its core. With GrowerIQ seed-to-sale we're not limited to plants. In fact, any cannabis inventory can be managed from its inception to its final form and destination. So you see we have a couple of N types and cannabis forms in the bottom of the slide there you’ll see the plant’s biomass, dry crude oil, some distilled oil, hash, there's quite a few The list goes on. So you know, by that definition, you're you know, by no means limited by a seed or plant but yeah, kind of accommodate that whole you know, starting material to ending destination in the workflow. Seed-to-sale software is also directly tied to Canada's compliance, great QC to sales design with compliance in mind. We want you to successfully complete your audits. So super important stuff. You know, the primary goal of seed-to-sale software is to enable you to meet the laws and regulations that apply to cannabis cultivation in your jurisdiction. This means that the software needs to capture all the activities through receiving genetics, cultivation, processing, storage and selling cannabis products. So you'll want to find out if your seed-to-sale software provider has actually passed an audit, say by Health Canada or your local jurisdiction, maybe it's infrared or SAPRA. And, you know, some of these audits are just known to be or they recognize that some of the most stringent in the world. GrowerIQ knows what the regulators are looking for and helps clients avoid common pitfalls and mistakes. You know, the depth of knowledge and experience is built into the software, to really prevent errors and ensure that records are complete and accurate. Well, here's a fun fact. GrowerIQ was the first seed-to-sale designed alongside a master grower. It's also the first cannabis platform that's designed to conform to EU GMP standards. So you'll notice GrowerIQ has more features than you would find mostly for sales software, because it was designed hand in hand with an internationally renowned master grower. But also, you know, looking at EU GMP, it's like many new cannabis tech products uploaded into the market without giving any consideration to the quality standards. If the platform was not designed to the standards to begin with, it's almost impossible to retrofit old software to comply with GrowerIQ, the software has been implemented all over the world, and our consulting team and internal QA staff help ensure your application materials processes and SOPs are compliant, and that you'll realize the full potential of the software. So the takeaway here is you want to ask which international standards was your platform designed for. And we'll look at digital record keeping, understanding a few of the fundamental benefits of a digital system. We live in a digital world. It goes to say, you know, it's easy to take things for granted until we look back at some of the pains that paper systems give us. So consistency and records log the relevant data points to your operation in a standardized format. You know, when you have paper systems, the format, there's a lot of inconsistency, whether it's notes in one kind of notebook notes on stray pieces of paper, post-it notes, like it's it goes everywhere, it's hard to control, and it can easily kind of just, you know, drift that consistency. So having a centralized kind of consistent way to enter data that appears the same way every time is really helpful. And we're capturing the relevant data points, remote access, you know, quickly obtained an overview of your entire operation from anywhere. So you know, you're not having to go into the office flip through stacks of binders, you can just kind of login, get an entire overview, maybe you're on a plane, maybe you're you know, it's the weekend, and you want to just check in, not a problem. And it's definitely a good benefit. And centralized data, your system as a source of truth. So, you've got a lot of people working with the facility. This provides a centralized place for data to be entered by all members of the team. It's not living in storage lockers, it's not living in someone's, you know, a binder in someone's trunk, or you know, wherever. So making sure that people know where the data is to be entered and it kind of sits in a centralized place. And then your data in the cloud. You know, this provides a beautiful redundancy plan and mitigates the risk of any physical damage to records via catastrophe or force majeure. You know, a catastrophe might sound a little bit extreme, but, you know, when it comes to record keeping, it could be something as simple as, you know, you have a binder of documents that are on the table and someone knocks over a big thermos of coffee or something like that. And then yeah, it could be, you know, something was in a room and it was getting sanitized and it got damaged. There could be of course, a fire flood could just be a leak in the ceiling, there's all kinds of things that you can avoid by having a good redundancy plan up in the cloud. So definitely some peace of mind. And you know, just some fundamental benefits of a digital system. Also, you know, by doing less paperwork, we can get back to growing great weed. Sorry, guys, my elbow kind of touched my arrow key. So, reducing human entry errors, so which are often caused the legibility and transcriptions but you know, this can affect anything from dates to counts and weights, you know, does a four look like a seven or a nine or, you know, a one like sometimes, you know, the way people write things, it's like, you know, Joanne should have been a doctor because I can't read her transcripts. You know, and then it could even be dates, right? Like, look at the date example, right there is that is it May 5, or is it April 4, you know, like, it's, it's not always consistent, right. So everyone's got to, if everyone has a different way of doing things on their paper, at least the system will kind of automatically, you know, set a standardized date and time format. And it will also, you know, reduce repetitive entries, you know, for every activity, if you have to write your name, the date, the time, the activity, like over and over again. So, you know, as you work through the software, you know, digital record keeping system will kind of automatically take those things that we might take for granted, and just make sure that they're accurately logged. And then there are computational entries, right? So, you know, quantities, the differences, that we have processing losses or destructions of plant material, all those mathematical calculations are going to be done accurately, as opposed to someone having to, you know, again, manually calculated and make an error, possibly, consolidated data. So, again, kind of goes towards that centralized concept where, you know, if the data is all in one place, it's easy to retrieve data, compile reports, you know, Master Batch Records, pull them quickly, when time and compliance matter most, you know, compliance, audit officers, you know, they're not always the most patient, they might say, hey, pull this batch record for us. And, you know, if you can't get it done in a few hours, maybe I'll come back tomorrow morning. But that's, that's your limit, right? So if you've got to go hunting through, you know, all kinds of binders and documents and different departments to obtain records to compile a complete picture of your inventory. It's yeah, it's a nightmare. And this was kind of like such a good heavy-hitting point to, you know, adopt a seed-to-sale system with good traceability. And then, of course, using the technology to improve quality and repeat success. So, you know, something went really well, you've got a great growth cycle on a batch, you know, you can easily kind of look back at the timing and tricks that made your batches amazing. And, and repeat that every single time. You know, as opposed to, oh, do I really want to go and figure out all the single details from left, right and centre? I mean, you know, having a quick glance at what went right. And well, as you know, it's just so easy to look at it when you have it all centralized. So definitely some good points. Get ahead of the curve. So it's not only about record keeping, there's two key considerations for your business needs. You know, so we talked about the platform design with master growers in mind. He talked about being designed to control to EU GMP standards, which helps open up access to international markets. And, you know, it's okay, if you're new to the space, there's no shortage of marketing material out there to wade through but you know, we can focus on some points that are really important, and perhaps even less obvious. You know, maybe you're even wondering, you know, what kinds of questions should I even be asking? Right? You know, as you kind of engage with something, you get to know it, and then you start to, you know, you build that knowledge and you know, what you want, you know, what you want to look for and what you should ask for, but what do you do when you're just getting in? Here, we have some nice quotes. “Our facility is expanding this year. And our friends in Spain say hi, team, I love the new batch plan. Our friends over in Quebec are extracting cannabis for gummies”. And in Denmark, we're getting an update saying “Our flowering plants are ready for harvest”. And our friends in Portugal say “thank you for all of your guidance.” So does your seed sale software support multiple languages? Currently, we support five and growing, you can kind of see the list right there. So definitely a good consideration. You know, we support international markets, and we want to make sure that it can be done so in a great manner. It's okay to ask, in fact, you should a few technical considerations. You know, we want to ask, can the system accommodate multiple sites and locations? Can it have an unlimited amount of users, each with their respective user roles and permissions?

Vegar Samuelsen  14:02  

Will the software continue to evolve to meet regulatory changes? Does the system come as an all-in-one round-trip solution? Or do you have to purchase additional modules to complete your tasks or even worse, more software? And can the system run standalone? Or does it require additional hardware to perform certain tasks? You know, goes without saying you want to know if it's Mac or PC compatible. You know, obviously, we're both but to touch on some of these points. You know, we have a little diagram here for the multiple sites. So you know, maybe we have a client that has an outdoor grow site A, you know, they're managing their batch phases, they're doing some work in the foliation and pruning, they're collecting metrics, cloning, harvesting, drying all that stuff, but when it comes time to, to process the can switch organizations to the EU GMP facility, and you know, produce package and export that premium dried flower. To touch on a couple other points as well. You know, you'll kind of want to ask What the providers currently working on what's on the roadmap in the near future. And this kind of speaks to that point there, will the software continue to evolve to meet regulatory changes? Yes. But you know, understanding the roadmap and then you know what's to come, it's also going to reveal some, some probably some additional value you didn't initially anticipate. So that's always a good one, you know, finding out if your provider is charging by the user seat or unlimited access. So that's our second point there. You know, user seat systems can lead to a bit of a compromise and shouldn't be penalized for growth. Obviously, the other thing is, you know, like, maybe you don't want to pay for additional user seats. And then you've got someone maybe wanting to share a password or login information. And that's kind of an infraction, and definitely a violation of quality standards. So don't want to put yourself in that situation. You know, we have unlimited users, we understand that you know, different people come and go to the facility, need to log in, obviously, performance function with the right permission set. And then, you know, the round trip solution, you know, our software has a beautiful quality management system and CRM built in. It's definitely one of the key advantages of GrowerIQ. So you won't have to go and purchase a full-blown QMS system, and it might just be overkill. So yeah, we definitely got you covered. And then when we're looking at additional hardware, you know, can you do everything on the computer that you're running the software on? Or do you have, you know, to do certain functions with like a separate piece of hardware, like a scanner gun? So that's going to be you know, purchasing additional hardware supply chains have not been great, since the pandemic (still recovering). But, you know, it's an additional expense, that's additional thing you kind of have to be wary of, you know, we can just do everything from beginning to end with the computer, we don't need to shoulder off, you know, certain functions to a separate piece of machinery. So, yeah, definitely some good points. Your provider is also your partner. So, does your provider offer additional services in the cannabis space? Consulting SOPs, industry guides, workflows? What kind of subject matter experts are employed? Is your provider well-connected in the space and have the ability to leverage industry partnerships? Does your feedback affect the quality and value in turn provided back to you? And what does the support network look like? You have ideas and business schools, let's work together to realize them. We have some pictures here. You may have noticed from our other HighIQ Webinar when we were featuring one of our industry partners toward can we were down at a beautiful site visit, get Rob they're checking out some product that can't remember the strain it might have been Island Pink, and you've got master grower, Mr. Tours there with Terrence from the bn CLA. So we work very closely with our clients on a regular basis, seeing how we can continue to add value by providing solutions. And this in turn also helps advance our program to meet the real-world needs of our customers. You know, and the support network is a big one, you know, are you able to connect to someone quickly when help or guidance is needed, right? We don't shoulder our clients off to bots, or third-party revolving desks of new people, you know, the kind where every response is from a different person then it feels like you have to start from scratch. Every single time you talk to a new person, we have real dedicated people that you'll be working with. And we're available in multiple time zones where an email, text, or phone call away. Yeah, it's so important. User experience is really about you. Oh, here we go again. Sorry, guys. Yeah, my elbow waiting on my desk a lot today. So yeah, is the system and feature set easy to use? Is it user-friendly? Will your team be compelled to use it daily? Obviously, like, it's a big thing. You know, it's not, you know, we're not expecting everybody to be technologists or, you know, computer programmers by any stretch, you know, we, you know, you grow weed. We love horticulture. You know, there's obviously different roles in the organization that require different levels of complexity, but overall, like the goal with, you know, a good design system should be that it's accessible by many different users. And it's, it makes sense, it's logical, and it's, it's understandable, it's relatable, and it's, it's built to satisfy you know, the industry. You know, are there additional training resources? So, you know, does your provider have a knowledge base product tours, of course, a dedicated team to connect with? We realize that you know, everybody's got different learning styles. Some people like to read up on the weekend, Sunday morning pipe and slippers. Maybe they like to read the manual. Some people like to get more hands-on, get on the phone, jump in the meeting and you know, get their hands dirty. And will you have access to a training environment new at or sandbox? So, again, this can be a somewhat of a foreign concept to some people because Yeah, it's kind of a technical thing. But UAT stands for user acceptance testing. It's also known as a sandbox. So basically, you know, it's giving you an environment to, you know, play with the test, train, explore, practice and learn, you can do all that in your UAT or sandbox. When you feel comfortable mapping out your workflows, go ahead, and work in your production environment, that's your real data, you can see that little, almost like a bottle-shaped icon, we've got real data and good clean production records here. So kind of it's really important, it's something you want to have, or you want to have two separate environments, one to kind of get dirty, map things out, play, and have fun experiments. And then you know, once you've got your processes dialled in, go ahead, lock it into production, you know, and that comes down to our philosophy. Great cannabis is not produced behind a computer screen. So it might sound a bit counterintuitive, actually, because we're talking about computers and technology. But the idea is that the software is easy to use, you can get your work done quickly, you can get back to growing cannabis more effectively. Okay. What does the onboarding process look like? Obviously, it's a process. Right? You know, do you have some existing inventories? You know, what do the timelines look like? What are the considerations? Do you have construction that has to happen at your facility before things move forward? So we really, really work with you guys on those things. And we have a very clean laid out process, easy to follow. And then who's on the team? Who will I be working with? That's a good one, too. That being said, we can showcase a couple of our team members from our spotlights just quickly. Always fun. We've got Thiago, who's a software engineer, who says you know, the industry is constantly evolving, whether it involves product development, cultivation techniques, or expanding into new markets. It's exhilarating to work with a product that has the potential to positively impact people's lives. To Lisa, one of our account executives, Getting to speak to people around the world has been a key factor to really understanding common needs within the industry. And it's a pleasure to work with a group of people that focus on solving these pain points. Pedro, our customer success manager, had been a cannabis enthusiast for a while, I love the ability to provide a service that helps people spread the use of medical cannabis around the globe. And Ian Callander, our account manager, “GrowerIQ is committed to providing the tools and resources for us to ensure we are building solutions around what our clients require in their day-to-day operations.” So yeah, just a few of our team member spotlights. Obviously, we're a bit of a larger team than that. But you know, to keep things on track, we'll get ahead. So if you want to learn more, feel free to get in touch anytime on our website, groweriq.ca And if you go to our website, actually, there's a seed-to-sale Buyer's Guide, you can download just a name and email, definitely check that out. It's a bit more in-depth and lengthy, but a great resource to definitely arm your decision criteria. Thank you so much, guys. Over to you, Jay. That's

Jay Kee 23:10  

Great. Thanks very much for that. I appreciate all that information. And you know, it's funny, I often get asked myself, you know, what differentiates GrowerIQ from our competitors in the marketplace. And I think the thing that first stands out for me, and I noticed this when I was first looking at coming to work for GrowerIQ was just how user-friendly the platform is. Vegar and I, hey, we came from another seed-to-sale supplier. So we worked together for about five years, and that particular seed-to-sale software was incredibly complex, there was nothing user-friendly or intuitive about it, it was training-heavy. Clients had to train and retrain them, their employees, GrowerIQ, and we tend to train our clients once. And that's it. And we have this fantastic knowledge base that our clients can tap into if they have a question. They can just type in their question. They can type in a word, it populates with articles. So it makes it really easy for our clients to continue to work with the software. And we have a really high adoption rate as well. We, I don't think we've ever lost a client who has come to us and said, you know, our, our staff just can't figure out your software and we're not using it or they're not using it. So, you know, it's just not working out for us. That just has not happened in the two and a half years that I've been with GrowerIQ so, so yeah, I think that was the thing, to me that stands out the most. And you know, you touched on the fact that we have a lot of industry knowledge here and we do within the cannabis industry within the software industry. We have partners here at home, we have partners internationally, you know our name is out there and We have a fantastic reputation. I think that, you know, some of the other things that would stand out for me is that, you know, we have a built-in QA module and most of our competitors do not, which typically would mean, a licensed producer would have to run a separate piece of QA software in parallel to their seed-to-sale software, which obviously adds cost to their operation. It adds a lot of extra data entry, double data entry into two different systems that don't speak to each other. And, and yeah, and I think that, you know, QA folks that we, that we that we work with, at our client sites, tend to love our QA module, that in our document management as well, you can upload all of your standard operating procedures into the platform, and manage the training and track the training from there as well. And of course, we have 8 million and types. Any cannabis n-type that exists out there, you can create in GrowerIQ, so, so yeah, so those are the some of the differentiators that that that I've noticed after, you know, working with GrowerIQ for a couple of years, but I also want to bring in and introduce everyone to Gustavo Gustavo Ferrari, you know, everyone should have a Ferrari on their team, we happen to have one Gustavo hails from, from Brazil. And he also has a PhD in biochemistry. So, Gustavo, I just like to know how someone with a PhD in biochemistry ends up becoming a software developer for a cannabis software company, based out of Toronto, Canada. So I'll hand it over to you. And you can tell us a little bit about that, a little bit about yourself and what you do at GrowerIQ on a day-to-day basis. Thank

Gustavo Ferrari  26:45  

You, Jay. Hi, everyone. Yeah, I have an interesting background story. So yes, I was a researcher. I have a master's in genetics and a PhD in biochemistry. And I actually, early this year, we just published an article that I worked with that tested cannabis consumptions, in some mouse specimens to see how it affected their brain. So I was always in my past life, connected to this area of some sort. In my daily life, I'm a cannabis advocate. So when, when I decided to change careers to go to technology, and when I was I saw GrowerIQ, I said, there's no questions. This is a perfect match. Because I get to work with amazing people in the field that I love. And I believe that cannabis is not just the future but the present. And unfortunately, I just say, I'm from Brazil, not unfortunate. I'm fortunate Brazil, I'm fortunate I’m from Brazil. But cannabis is not legal here yet. So to be able to work within a day-to-day basis, and to see the evolution and to be able to help growers around the globe, because we have customers around the globe to be able to manage their crops better. So it's amazing to be able to do that. And I really love it.

Jay Kee  28:07  

Awesome. Thank you for that, Gustavo, I appreciate that. And so what are some of the things that you do on a day-to-day basis with GrowerIQ? And what are some of the you know, the features in GrowerIQ that you appreciate the most, if you don't mind us if you don't mind, just Yeah,

Gustavo Ferrari  28:26  

Expel something I've been in a queue for about a year now when you're in two months, I guess. And when the thing that you say that differentiates us from other applications, which is the user interface, how user friendly we are, I'm very glad to be participating in most of this, not all of the features that we do to make the life of our customers easier. So we always try to because we follow this because as a developer, we know how it's working behind the curtains. So sometimes it's easy to just forget that the user might not think the way that you design things. So we always try to get a fresh start and say, Hey, let's try to make this as best for the user as possible. And one of them in a field that's as complex, as cannabis, right as Vegar said, there's like eight million processes that you can do, right? You can create your own type, and it's always evolving. And for me, one thing that I'm very proud of our software is how we can track all the processes. So there's all the processes that cannabis comes from, from a seed to the steal to stealing from a kief, sorry, pardon my English. So we are able to track all those and you can have all the steps that you went through. So to be able to provide this powerful tool to users and to be able to work and then try to improve it every day. Is really something that I'm really proud of?

Jay Kee  30:03  

That's great. Thank you for that, Gustavo and look, your English is fantastic. It's certainly a lot better than, than my Portuguese. So. So thank you for that. I appreciate that. Yeah. And I think that think, Vaguer, we wanted to sort of pop around, pop into our software and have a look at our new master batch record feature that we have some enhancements coming out for that. And then, yeah, so if you want to pop in there and just kind of show us around, have a little discussion about that. And then I think when you're done that, we'll open it up to our, our gracious attendees to have a little Q&A and then yeah, we'll go from there.

Vegar Samuelsen  30:42  

Awesome. Thanks, Jeff. Sounds great. And Gustavo. Yeah. Great. Great to hear your story as well. It's always very inspiring. I also know the other side of your career path if you didn't choose to be a programmer, or, you know, a scientific kind of guy. I don't know we can speak to that. But he loves to make hamburgers. He makes killer burgers. Yeah, yeah, I

Gustavo Ferrari  31:08  

Have I have a site plan to open a burger shop in Brazil. That's awesome.

Vegar Samuelsen  31:12  

That's great. Excellent. Okay, well, why don't I go ahead and just share my screen here. It's gonna be a moment

Vegar Samuelsen  31:29  

All right, you guys can see my screen, alright.

Jay Kee  31:37  

Yep, good,

Vegar Samuelsen  31:38  

Perfect. Thank you. Alright, so I kind of just logged in here. And you know, we've got our, our different areas of the application cultivation, processing, or CRM, orders, warehouse, quality assurance, and so on and so forth. But yeah, today, we'll look at some, you know, look at some of that digital record keeping and, and how we bring that together in that centralized system. So multiple skip over to my cultivation and processing. See, I've got kind of a room layout here, kind of minimize my screen a bit, I can kind of see the bird's eye view of my different rooms, and my inventories inside, that I can also go over to the batches icon here, and kind of see my batches of inventory, maybe I want to zero in on, you know, my processing room can use these really cool filters on the top here searching by n types or different stages like materials in, of course, inventory IDs, as well. But yeah, looking at this one, right here, AQ Xenos 001. Click in here, we're brought into our batch here, we kind of see the stages on the side, right extracting distilling and QA, we've we've completed the QA stage, we've got this little green checkmark here, that tells us that tells us the date the batch was released. So September 11th. And current stage is QA in the processing room. The variety is kind of a generic one for this example, it's just called flour. And our end type was distilled pure intermediate. So an intermediate cannabis form that can then be processed into something else, maybe it will become the cartridge or can be used for some gummy production, things like that. And of course, the current units 175 grams, and see if we can kind of see our available tool stack at this stage, easy to understand, you know, start processing, we could move the material into a lot or break it down for you know, our storage to kind of you know, for the process later on, we can move it to a different room, we can destroy some material, we can create a custom activity log. So another great way to you know, upload a document or login activity that will be retrievable. Yeah, we can edit their name, obviously, and we can download that batch record. You know, we also see a list of all our activities, obviously, you know, our visual inspection, it met specifications, these are all kind of the latest activity first, and it goes to the to the earliest as you scroll on. And of course, I can always click on you know, this visual inspection here. And I can see it was approved by Chandon. And it was inspected by Alessandra the date, the inventory type and the inspection result which was passed, which is great. You know, you can filter as well, based on activity starting date, you can download this into a CSV if you wanted to, that's one way to look at it. But, you know, the nice way to look at it, if you had to kind of, you know, if you want to supplement this, the history of this material to maybe a potential buyer or an auditor is the batch record, and this is the one that will save you so much time. So I can go ahead and click the batch record right here. It'll download or open up in my browser. Give it a moment. Sometimes these records are pretty lengthy, but we see it's a master batch record the name Name of our batch right here Xenos 001. We have like a system-level hard-coded ID, which can't be tampered with. And then we see the facility address. So we got a GrowerIQ integrations demo and Lisbon St. Portugal. So we know, you know, this document has, is associated with an actual facility location, which is important because when you're passing a document to someone, how is someone going to know exactly where it came from? So current units, obviously 175 grams of distilled, who created it, where it's located, some of the information we already saw, and then inventory movements. So this is pretty cool, where you see, you know, the different rooms that it may have passed through to its current stage, right. So you see, we're in processing room, one that we initially searched, searched for. But you know, early on, it was in shipping and receiving, and kind of moved through. We also see that there are some QA activities, here some cleaning activities that were logged. So you know, making sure that this batch of material entered a room that was sanitized, and there are appropriate records. And then we also see a deviation report down here. More on that a little bit later. But yeah, really good, QA, QA relevant, things are gonna land here. You can see all the activities, the latest activity is the most upfront and as we scroll down, we kind of work to the beginning of the batch. Yeah, we see a batch QA review, that was signed off by maintenance, we have a release status there, we have that visual inspection, which we mentioned was approved by Chandon and, and Alexandra. And these are digital signatures, which are really great too, for new GMP, you know, not having to print off documents, and then and then sign them manually, we have password protected signatures that get baked into the documents, which is just really helpful. You know, we see we created some samples here, you know, Daniel Kane approved the sample that was taken by Alexandra, you can see, you know, it was 2525 grams of distilled pre that sample, we have all the ideas of where it came from the variety, and it was in distilled can see that a stage was updated. We recorded some distilled oil Wait, again, these ones are password set. And we could see before that it was crude oil, so it was going from crude to distilled. And then you know, we use some supplies we did, we began our processing, we split the batch at some point. So it gets really lengthy. So you can imagine that if you have you're having to pull all these records from possibly different places, or in binders, to assemble in a document that you have to pass to an auditor, maybe you have to take photocopies of the stuff or digitally scan them in. It's just it's, it's gonna be so laborious it'll drive you nuts. So anyways, having all these records are just amazing. And then as we spoke at the very beginning, that deviation report, if we have documents linked in the batch record, we can see these in the appendix. So I can click into here, and I'll be brought down to this deviation report that was logged, it might be a little bit hard to see, because the screens a bit small, I can see if I can zoom in a little bit, maybe. So we see that there was an unplanned deviation report and the report name is dehumidifier failure. It's a major classification that relates to environment and equipment, the potential impact is quality. And then we have some details, right. So our application as you work through a deviation report will prompt you to kind of capture those necessary details to make sure that your records are logged appropriately. It looks like there was some operational malfunction. The unit was regularly maintained, but it looks like maybe it needs to be repaired and to be able to restore the optional in the optimal humidity levels and prevent moisture-related issues. And of course, we've linked this batch to this equipment, so we can understand that this has the potential impact on this batch. You know, after we've investigated, there was a malfunctioning compressor unit causing the dehumidifier to cease operation replacement parts of an order and repairs will commence and there's a root cause analysis is any training required? No. We want to make a corrective and preventative action. We don't need to for this. And Daniel Cain has been assigned to review this so and we see that he's unsigned right now. So yeah, just incredible. Definitely worth having a look at but yeah, just wanted to kind of briefly get the toes wet on the new updated master batch record feature. And you know what, there's a couple of other things you know, you can obviously print the document, make sure you have lots of paper obviously you can email it as a PDF to you know, maybe you want to provide this stack of information to potential buyers so they can see the quality of the product everything that's touched it and you know, maybe you don't want to print everything maybe you want to you know only not show you know the the family tree like which is the history of like where the inventory is has been And we're going to where maybe there's an appendix of documents that you don't need printed for your use case. So maybe we don't need to include that deviation report. So we can uncheck that and then go from there. But, you know, by default, it's kind of captures everything, and you can export from there. But yeah, more on that if you guys want to, you know, explore the program more, I think suggested reaching out to the team and looking at demo day, we'll be happy to take you through. And yeah, thank you so much, guys. Back to you.

Jay Kee  40:26  

That's great. Thank you for that vigour. And yeah, those new updates are coming soon to a GrowerIQ instance near you. So stay tuned. All right. I think this is probably the right time, then to open up a little Q&A to our, our webinar attendees. So if you have any questions you'd like to ask, I think there's a button here where you can click on the Q&A and just drop your question into the sidebar on the right-hand side of your screen. If there's something you know, if you ask a question that for some reason, the three of us are unable to answer. Reach out, and we'll get back to you with an answer to that question, but I'm pretty sure we should be able to answer most, if not all of the questions that you might have for us. So yeah, so, so far, there doesn't seem to be any questions. But maybe maybe it's because you did such a great job explaining things vague or that, that nobody has any questions left and Gustavo as well. But yeah, well, we'll just give it a minute here. And if anybody has anything they'd like to ask us, by all means. Drop it in the Q&A section. Oh, cool. Yeah,

Vegar Samuelsen  41:39  

give a couple minutes to formulate those thoughts.

Vegar Samuelsen  41:48  

Sometimes I expect the elephant in the room to appear.

Jay Kee  41:55  

What elephant would that be?

Vegar Samuelsen  41:59  

Sometimes I guess it could be pricing. Right.

Jay Kee  42:03  

Right. Yes, that's true. Yeah.

Vegar Samuelsen  42:05  

You know, what, what's I'm looking for the cheapest software out there. Right. Is that? You know, there's a lot to say about that. Right. I mean, you know, running a software business, you know, there's a lot of people involved a lot of mines, you know, having to support developers are not cheap things need to be to pay for infrastructures. So I think that, you know, sometimes we're shopping around and a lot of times, you know, we are thinking about price, and it's a very valid concern. But if the price seems too good to be true, it probably is. And, you know, if, if the pricing seems like, you're asking yourself, How can this business support its business model? I mean, it's likely not gonna be able to support yours, either. So definitely, you know, it's a good question. It might, it might come up. But, you know, I think that definitely, you get what you pay for. And I think that, you know, pricing is something that you want to talk to you your account executive team with, right? Like, what's the plan? See what the operation looks like, there's room to negotiate. We'll figure out something that fits for you guys. But, you know, it's not always a simple black-and-white answer. But at the same time, you know, be mindful that, you know, just going for pricing alone can be sometimes very detrimental, it can lead you to a loop of having to start all over again. Yeah, that's true. Yeah, it's can be pretty bad. So yeah. Anyways, I just thought we'd address that one early on. Yeah, no,

Jay Kee  43:33  

that's great. Thanks for that vago, you're right. You're right. You know, price isn't the only thing to consider here. You want to consider how long a seed-to-sale provider has been in business. You know, what sort of infrastructure and resources they have, as well as you know, their modules? And what, you know, what, what we cover in terms of the cannabis industry? So yeah, there's lots to consider when it comes to pricing. All right, we've had some few questions come in. So let's start with the very first question. Okay, with so many, as I said, What is the best way to reach you? If we have questions? You can certainly reach us through our website. I can also drop my email address into it. Yeah, I can drop it. I'll answer that I'll type that answer out. If you want to reach out to me, you can do that directly. You can also reach out to Vegar as well. And what else do we have here? So what countries do we currently support is another question we've had. So obviously, we're here in Canada, I probably didn't need to tell you that. I'm going to try and list. I'm going to try and list all the countries that we that support, and I may miss a few but if I do maybe somebody else can jump in to help me out. So obviously we're in Canada. We're in South Africa. We're in Zimbabwe, we're in Portugal. We're in Spain, Australia, New Zealand. What am I missing here? What other countries are we in? Barbados? Exactly. Yes, actually, That’s a great one. Thanks for that. Vegar, we are the, the state-mandated software for Barbados. We won that RFP earlier this year. So Barbados is also on there. St. Vincent and the Grenadines, I believe we're there as well. And I think we have our first client in Thailand as well, another, another market that's starting to open up where the cannabis industry has been a bit of a political football. But I think now it's sort of settled on a medical cannabis regime versus a recreational one. But so we have, we have a single client there at this point in time. And I think we're in 15 countries overall, but I don't think I've listed all 15. So I may be missing one or two here or there. But that's close to an exhaustive list. What else do we have here? What is the main risk of not using software? They are? Do you want to answer that one? Because I feel like I've been kind of running off the mouth here for a little bit. So what is the main risk of of not using software?

Vegar Samuelsen  46:10  

Yeah, it's a big question. No, if it's like the main one main risk, but I mean, a lot of it we covered in the webinar, right, like having the records that are consistent and retrievable. You know, businesses will scale as well, right? Like, you know, you might start off thinking, oh, yeah, I'm small operation. I have 100 plants. I, you know, maybe I don't need a software, but so many times, you know, now, we're expanding, we're taking over this second floor, and we need to ship to, you know, Israel or something like that. So, you know, I just think that like, yeah, definitely for compliance. For international recognition, obviously. Very, it's like, it's a lot more professional. Right. I mean, yeah, there's, I mean, there. Yeah, there's probably, there's a lot of benefits, right? So I don't know, like risk is maybe not the only way to look at it, but its benefits as well. But ya know, it would be good to have a little brainstorm on that. But yeah, ultimately, it's compliance. That's the biggest one, making sure you're compliant. And making sure that you have a good insight to your inventories. And, you know, maybe you have only certain people that can access that information. That's another thing too, right? Maybe you don't want access for everybody. You know, in your facility, maybe if you just have paper, maybe something goes missing, or it gets lost, right. Things happen. So I think that this is more of a great benefit to avoid risks, in a sense.

Jay Kee  47:43  

Yeah. Yep. Agreed. No, that's great. Thanks for that Vegar. Okay, we have a question here. Now, I'm not sure how to answer it. So this comes from Wayne and Wayne, look, if we can't get this answered here, between the three of us today, we'll certainly reach out to you. Me being a sales guy. It's not really my thing. But So Wayne would like to know, as many processes are proprietary, what kind of security features are in place to prevent hackers from accessing the software? Does GrowerIQ have access to all of our data as well to stop them? I know you're a software developer, that may not be your area of expertise. But you might be in a better position to answer that, certainly than me. And I don't want to speak for Vegar. But do you? Can you help us out with that? Or do we need to get back to Wayne? On the side? No, no,

Gustavo Ferrari  48:33  

I can answer that regarding. Thanks for your for a question. Regarding the hackers accessing the software, we use AWS. So we have the multiple layers of security that AWS provide. So we rely on their security, and they have a lot of authorizations and security measures embedded in our software as well. And regarding the does graphic, you have access to all your data? Well, yes, because we provide your database. So we store all your data. But we all the changes that we might made. Everything that happens in your system is logged in addition table. Also, each client has their own environment. So there's no risk of your data being a crossover with other data or or regarding of hackers, as the user asked that. Trying to invade let's take a look at that some clients and rejoice. There's not going to happen. So we have that very separate and we haven't had a case of that that also, all activities may be audited. All the processes are catalog. And we have a sorry about my English again. Cryptography I think is the word that in English. So all the data are Cryptograph I'm sorry. Yeah, it's all it's all protected. So we have a very good security base. You can rest assured of that.

Jay Kee  50:04  

That's great. Thanks. Thank you for that. Gustavo. I'm glad we were able to get that to get that answered. For Wayne. So, yeah, Wayne, I hope that suffices. But if you look, if you're looking for more information, please, you know, reach out and we can, if we need to get a little more detailed than than what you got here, we can certainly provide that to you. But all right. What else do we have? Does the platform work for nursery operations? Slash track genetics as well? The answer is yes. I'll give it to Vegar if you want to expand on that simple answer of Yes. But it definitely would work for nursery nursery operations.

Vegar Samuelsen 50:48  

I would totally recommend, you know, booking a call booking a demo, and we can work through and show you that process. And you can share your needs with us. And we can map out a good workflow. So absolutely. Yep.

Jay Kee  51:01  

Yep. That's great. Awesome. Thanks. No problem. All right. Are there any other questions? So far? I think we've answered all the questions up, here we go. What is the onboarding experience like for GrowerIQ? Well, so that really depends on whether you are a startup or whether you are an existing operation with existing plant data. But essentially, our onboarding can be anywhere from four to eight weeks, you know, it's going to be probably four weeks. If you're a startup, that allows us to train you, you know, for two hours a week over a four week period before you're ready to go and live. If you have plant data. There's a little bit of extra time required. In in as much as you know, gathering that plant data and getting that plan data first into UAT environment for you to review and approve before we push it to your live environment and Vegar. You may want to expand on that since you are the account manager who does all the onboarding. Is there anything I've missed there?

Vegar Samuelsen  52:13  

Now, yeah, that's a good question. Yeah, it's something you know, we scheduled a kickoff call with you guys. And then we talked about, you know, what are your timelines look like? What do you up? You know, are you completing? Is their construction in progress as a facility ready? Is your licensing ready? From there? Yeah, we'll move ahead. So basically, we'll we'll we'll discuss your your needs your operations on a quick call, maybe it's half an hour. And then we're kind of moved to deploy, you know, your UA T environment that we discussed, right, the test environment, and start getting the training rolling through there. They got a good little slide I could bring up right now, actually, on the on the onboarding process. So let me just see if I can flip that on, kind of just look at it more in the graphical kind of way.

Jay Kee  53:00  

Let's see here. Sure. And I would just add that, you know, we get your software set up for you, we will pull all your data will ask you to fill out some forms so that on day one, when you're ready to go live, your software is ready. It's all set up your rooms are there your strains are there, all of your destruction reasons, your destruction types, all that information is already in your software. So you have there's nothing you have to do to it. You just, you know, add information as you grow and evolve after the fact. Go ahead. Sorry. Oh,

Vegar Samuelsen  53:29  

yeah, no, can you see my screen right now? Yep. So here's a very high level. Okay, perfect. It's a very high level overview of the onboarding process. So as I was kind of saying, after, you know, we have that kickoff call, we do the UAT deployment and setup. So you know, we'll get together and configure the environment, get your cannabis cultivars in there, you know, get your facility address, all that stuff, basic stuff, right, your preferred date and time formats, those things are all customizable. User Roles, permissions, and that will kind of embark on training, right? So we can probably, I don't know, our software is I'm always blown away how easy it is to use. I mean, you know, one of the one of the software's I use in the past, it felt like I was never like learning it, it was like, why it's been three months and like what we're still not understand. So honestly, like coming from something like that, where, you know, I you know, I feel like most people can probably grasp most of the stuff in like, three one-hour sessions. We like to space that out once a week. So you can kind of you know, you still got your work to do at your facility, obviously, and we don't want to, you know, overload you, but that's a good cadence. Jay talked a little bit about some data migration. So you know, if you got plants in the ground, let's capture that, get it get it set up in your production environment. And then yeah, that's gonna lie basically. So once we launch your production with your existing data, or maybe you load your data as you as you see fit when you get them. There's a hardware setup. So, you know, printers are pretty standard. You know, if you want to print The barcode label or you know, inventory labels will get the the printer talking to the software, that's pretty quick. And then you'll see their first monthly report and leadership feedback. So, you know, what we want to do is make sure that, you know, you're, you're you're taking care of, you know, as we finish the onboarding, we're not letting you go totally off into the wild, hey, you know, let's work through that first month, report together, make sure you submitted successfully, and, you know, connect with our leadership and feedback team, you can kind of, you know, tell them about your experience. And you know, that's valuable for us. So we can always keep improving, by no means you're going to be left in the dust when the next reporting period comes around. Definitely, you know, we're here to support all our clients. So, yeah, I mean, one of the key takeaways there, like your provider is your partner. It just, that's another aspect. Right? So, you know, and going back to that question, like, what is the risk of not using a software? Well, again, it could be more of a benefit of like having a partner to to rely on or to work through and to save you time, you know, maybe you need help with licensing applications, things like that. I mean, we're here to do that. So, I mean, you're you're you have that partner with the experience to rely on to just, you know, not put you in that pool of uncertainty. So yeah, that's good. Great question. Thanks for asking.

Jay Kee  56:18  

Yeah, that's great. Thanks for that answer. They gotta appreciate that. All right. Are there any other questions? from our, from our attendees?

Jay Kee  56:39  

I don't see any else any more questions coming in. And we're pretty close to our our time slots. So yeah, so I just want to thank everybody for participating today, we really appreciate your time, we appreciate your questions. And we certainly hope that today's webinar was helpful and and, and presented you with the information you'd need to make an informed decision about what seed-to-sale software, will be the best fit for your organization. Certainly, if you'd like to learn more, you can reach out to us through our website. And set up a time to for a demo, we'd love to take you through our software and show it to you at a much deeper level answer any questions you have. And then of course, you know, we can talk about pricing. And so yeah, so again, thank you very much. Vegar, or Gustavo, thank you, as well for being panellists here today. also appreciate your time and your energy and efforts that went into putting this all together and, and of course to Marian De Palma, who sits behind the scenes really, really helps us out with these kind of drives these webinars for us. She is our BDR and social media manager. Thank you very much, Marian, for all your help putting this together today. And, again, thank you to all who attended and all who asked questions and have yourselves a fantastic day.

Vegar Samuelsen  58:07  

All right. Thanks, Jake. Thanks, Gustavo. Thanks, everyone for joining. Have a great day. We'll see you next time,

Jay Kee  58:12  

everyone. That's right.

Jay Kee  58:14  

Take care. Bye bye.